These are the terms and Conditions of Kent Information Technology Services Ltd.
1.0 GENERAL
1.1 Kent Information Technology Services reserves the right, by giving notice to the customer at any time before delivery, to increase the price of the goods to reflect any price rises experienced by Kent Information Technology Services which are due to any factors beyond the control of the company. The customer will of course reserve the right to cancel any such transaction.
2.0 PAYMENT
2.1 All prices are quoted inclusive of VAT but not Delivery.
2.2 There is no surcharge where payment is made by, Cash, banker’s draft and direct transfer.
2.3 Unless Kent Information Technology Services has previously agreed in writing that the goods will be supplied on credit, the customer must make payment for the goods in full at the time of receiving order.
2.4 The customer will pay all amounts due to Kent Information Technology Services free from all deductions and without any set-off.
2.5 The customer shall not be entitled by reason of any claim against Kent Information Technology Services to withhold payment for the goods.
3.0 DELIVERY
3.1 Dates quoted for the delivery of the goods are approximate only.
3.2 Kent Information Technology Services shall not be liable for any delay in the delivery of the goods how so ever caused.
3.3 Time for delivery shall not be the essence of the contract.
3.4 The goods may be delivered by Kent Information Technology Services in advance of the quoted delivery date upon giving reasonable notice to the customer.
3.5 The customer will accept delivery of the goods during normal business hours unless otherwise agreed in writing and will pay any additional charges resulting from his failure to accept in accordance with the agreed arrangements.
3.6 The customer may only refuse to accept delivery of the goods by reason of apparent transit damage. In all other cases refusal of delivery will be considered as wrongful rejection of the goods and the customer shall be liable for all appropriate charges arising from such refusal.
4.0 WARRANTIES
4.1 Unless otherwise agreed by Kent Information Technology Services and the customer and stated on the invoice, all new goods sold by Kent Information Technology Services carry a 1 year return to base (RTB) warranty. Refurbished items carry a 3 month return to base (RTB) warranty.
4.2 Kent Information Technology Services does not manufacture the goods and subject to the conditions set out below. The company sells the goods with the benefit of the manufacturers warranty and none other.
4.3 All warranties, conditions or other terms as to description, sellable quality, fitness for purpose or otherwise implied by common law are hereby excluded to the fullest extent permitted by law.
4.4 Kent Information Technology Services will accept liability for defective goods only to the extent that the company itself is entitled to make a corresponding claim under the manufacturer’s warranty.
4.5 In those instances where the supply of faulty goods is established as directly attributable to the company’s negligence, the company’s liability under this clause will be restricted to the price paid for the faulty goods and will not give rise to any breach of the contract or any other liability arising in connection with it.
4.6 Kent Information Technology Services accepts liability as stated above only if the total price of the goods has been paid by the due date for payment.
4.7 It is the responsibility of the customer to confirm availability and applicability of the manufacturer’s warranty (if any) and also the suitability for purpose whether of the customer or the goods being ordered.
4.8 DOA (dead on arrival) goods returned to Kent Information Technology Services within 7 days of the invoice date will be, barring any physical damage to the item(s) in question, replaced or credited according to the customer’s wishes.
4.9 All other returns, if found faulty after testing by Kent Information Technology Services, will be replaced with same item or equivalent in function & performance depending on availability.
4.10 The customer is responsible for postage and packing costs for any items sent to the company by post.
4.11 Kent Information Technology Services shall not be liable to the customer in any circumstances whatsoever for any consequential loss, whether for loss of profit or otherwise which arise out of or in connection with the supply of the goods or their use or resale by the customer or any breach of the contract or any liability arising in connection with the contract.
5.0 BUYER’S DEFAULT
5.1 Without prejudicing it’s rights, the company may terminate the transaction by giving notice to the customer or may so terminate any other contract between it and the customer and re-take possession of the goods if: The customer does not make payments to Kent Information Technology Services by the due date stated on the invoice.
The customer, in accordance with the agreed arrangements fails to take delivery of the goods.